Loan Vehicle Policy

Loan Vehicle Policy

Giltrap City Toyota will provide a Loan Vehicle to customers based on the following terms and conditions:

• When booking a Loan Vehicle suitable notice is required (as vehicles do get booked out).
• A photocopy of your driver’s licence will be taken. (No vehicle can be released without proof that the customer holds a current driver’s licence).
• An Insurance Excess of $2,000 applies to all Loan Vehicles, however an optional insurance waiver of $20.00 can be charged to your invoice so that the excess will not be charged in the unfortunate event you have an accident and you are at fault.
• A minimum charge of $15.00 per quarter tank of fuel will be charged to your invoice.
• The Loan Vehicle Agreement Form must be signed and completed by the customer.
• If the Loan Vehicle is not returned on the same day a further day’s fee will be charged.

Without your co-operation customers who have booked a Loan Vehicle the following day will be inconvenienced. There will be no exception to these terms and conditions unless approved by the Service Manager.